Deskside Support

  • 09/10/2018
  • Ref.0277

On Line People Limited are currently looking for a Deskside Support to work for one of our major clients based in Immingham. This is a contract position, working full time hours Monday to Friday. Approximate duration is 3 months.

Basic Function:

Windows 10 desktop rollout for the company and its offsite locations

Troubleshoot Windows 10 problems & issues

Primary Accountabilities / Responsibilities:

  • Build, deploy & recover Windows 10 desktops / laptops / Thin Clients at Humber Refinery
  • Handle Windows 10 problems & issues logged in ServiceNow and direct from customer contact
  • Monitor PC Stock Levels and assist with re-ordering

Critical Skills:

  • Good Knowledge of installing and supporting Windows 10
  • Good knowledge of application installs and troubleshooting in a Windows 10 environment
  • Ability to work independently and focus on commitments and delivering results
  • Knowledge of Citrix desktop environment (preferable)

 

Essential Qualifications

  • Full Driving License